Refund and Returns Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the following conditions.

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1. Return Eligibility

You may request a return if:

• The item is damaged or defective
• You received the wrong product
• The product is unused and in original packaging

Return requests must be made within 7 days of receiving the order.

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2. Non-Returnable Items

The following items cannot be returned:

• Used products
• Items without original packaging
• Clearance or sale items
• Personal care products once opened

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3. Return Process

To start a return:

1. Contact our support team.
2. Provide your order number and reason for return.
3. Our team will guide you through the return process.

Email: support@lushnpush.com

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4. Refund Policy

Once we receive and inspect the returned product:

• Approved refunds will be processed within 5–7 business days.
• Refunds will be issued using the original payment method.

If you paid via Cash on Delivery, refunds may be issued through bank transfer or store credit.

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5. Exchange Policy

If you receive a damaged or incorrect item, we will offer:

• Free replacement
  or
• Full refund

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6. Shipping Costs

• Return shipping costs may be the responsibility of the customer unless the product is defective or incorrect.
• Original shipping fees are non-refundable.

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7. Order Cancellation

Orders can only be canceled before they are shipped.

Once shipped, the order cannot be canceled.

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8. Contact Us

For return or refund requests:

Email: support@lushnpush.com
Website: https://lushnpush.com