Return & Refund Policy
Effective Date: Yesterday 11:30
At Lush N Push, we take pride in delivering handcrafted chappals that reflect heritage, quality, and comfort. While we hope every pair meets your expectations, we understand that sometimes a return or exchange may be necessary. Please read our policy carefully.
Returns & Exchanges
We accept returns and exchanges under the following conditions:
Eligible If:
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The item is unused, unworn, and in its original packaging
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You contact us within 3 days of receiving the order
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The product has a manufacturing defect or you received the wrong item or size
Not Eligible If:
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The product has been worn, damaged, or altered
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The request is made after 3 days
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The item was custom-made or tailored to special sizing
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The issue is based on minor texture or color variations (due to the handcrafted nature)
Exchange Process
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Contact us at +92 317 4000126 or sales@lushnpush.com with your order number and issue.
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Once approved, ship the item back to our return address.
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We’ll dispatch the replacement pair once we receive and inspect the original item.
Please note: Courier costs for returns/exchanges are to be paid by the customer, unless the fault is from our side.
Refunds
Refunds are only applicable in specific cases where:
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The item is out of stock and cannot be replaced
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You were charged but never received the product
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The product has a verified manufacturing defect and no exchange option is available
Refunds will be processed within 7–10 business days via bank transfer, Easypaisa, or JazzCash.
Return Address
Lush N Push
[Insert Return Address]
📞 +92 317 4000126
📧 sales@lushnpush.com
Important Notes
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Please do not return items without first contacting us.
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Items sent back without approval may not be processed.
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We reserve the right to refuse returns if the product condition violates our policy.
Our Commitment
We are committed to making your shopping experience smooth and reliable. If you have any concerns, feel free to reach out — we’re always here to help.
